Return Policy
Our main goal is customer satisfaction. If, for any reason, you are not happy with your purchase, we offer you the option to return the product within 30 days of receipt.
Steps to return a product:
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In your message, please include your order number and the reason for the return.
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We will provide you with the return address and a return form. Make sure to send the package using a track & trace service.
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A tracking number is required for all returns. Without a tracking number, we cannot verify the shipment details and provide the same level of service.
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Carefully pack the product and send it back to the address provided. Ensure the product is returned in its original condition and packaging.
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The purchase amount will be refunded to your specified bank account within 30 days of receiving the returned package.
Important Notes:
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The return policy applies only to products returned in their original condition and packaging. If the product or packaging is damaged, we cannot accept the return or issue a refund.
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If the product is damaged or the packaging is more damaged than necessary for inspection, we may refuse the return. Please handle the product with care and pack it securely for return.
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Return shipping costs to our store in Asia are your responsibility. Ensure the product is sent as a registered item with a tracking code so we can provide our return service.
We hope you are satisfied with your purchase, but if not, we are happy to assist you with your return. Feel free to contact us if you have any questions regarding our return policy.